Privacy Policy
Last updated: January 28, 2026
This Privacy Policy explains how Pattaya Private Transfer (“we”, “us”, “our”) collects, uses, and protects personal data when you visit or use our website:
https://www.pattaya-private-transfer.com
If you have any questions about this Privacy Policy or how we handle personal data, you can contact us at:
info@pattaya-private-transfer.com
1. Data Protection & Legal Basis
We take the protection of your personal data seriously. Personal data is processed in accordance with applicable data protection laws, including the General Data Protection Regulation (GDPR) of the European Union, where applicable.
We collect and process personal data only to the extent necessary to provide our services and operate our website.
2. Information We Collect
2.1 Information you provide to us
When you submit a booking request or contact us, we may collect the following information:
- Name
- Email address
- Phone number
- Preferred contact method (e.g. LINE, WhatsApp)
- Pickup and drop-off locations
- Date and time of travel
- Number of passengers
- Additional information you provide in the message or notes field (e.g. child seat requests)
Providing this information is voluntary but required to process booking requests.
2.2 Automatically collected information
When you visit our website, certain technical information may be collected automatically, including:
- IP address (in anonymized or shortened form where possible)
- Browser type and version
- Device type
- Operating system
- Pages visited and interactions
- Date and time of access
This information is used for website functionality, security, and statistical analysis.
3. Purpose of Data Processing
We use personal data for the following purposes:
- To process and manage booking requests
- To contact you regarding your booking
- To confirm trip details and availability
- To coordinate drivers and vehicles
- To respond to inquiries or support requests
- To improve our website and services
We do not use your personal data for unsolicited marketing communications.
4. Analytics & Tracking (PostHog)
We use PostHog, a web analytics tool, to better understand how visitors use our website and to improve usability and performance.
PostHog may collect information such as:
- Page views and interactions
- Device and browser information
- Approximate location (based on anonymized IP data)
- Usage patterns on the website
The collected data is used exclusively for statistical and analytical purposes. Where possible, data is processed in a privacy-friendly manner, including IP anonymization.
You can object to tracking or limit data collection through your browser settings or by using privacy tools such as ad blockers.
5. Cookies
Our website uses cookies and similar technologies to ensure proper functionality and to support analytics.
Cookies may be used to:
- Enable essential website features
- Analyze website usage
- Improve user experience
You can control or disable cookies at any time through your browser settings. Please note that disabling cookies may affect certain website features.
6. Sharing of Personal Data
We share personal data only when necessary and only with:
- Drivers involved in fulfilling your booking
- Technical service providers required to operate the website (e.g. hosting, analytics, email delivery)
We do not sell, rent, or trade personal data to third parties.
7. Data Storage & Security
We implement appropriate technical and organizational measures to protect personal data against:
- unauthorized access
- loss
- misuse
- alteration
Personal data is stored only for as long as necessary to fulfill the purposes outlined in this Privacy Policy or to comply with legal obligations.
8. Your Rights
Depending on applicable data protection laws, you may have the right to:
- request access to your personal data
- request correction of inaccurate or incomplete data
- request deletion of your personal data
- object to or restrict certain data processing activities
To exercise your rights, please contact us at:
info@pattaya-private-transfer.com
9. Third-Party Links
Our website may contain links to external websites. We are not responsible for the content or privacy practices of those third-party websites.
10. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be published on this page with an updated revision date.
We recommend reviewing this Privacy Policy periodically.
11. Contact Information
If you have any questions about this Privacy Policy or our data practices, please contact:
Pattaya Private Transfer
https://www.pattaya-private-transfer.com
info@pattaya-private-transfer.com